Mass Tort Intake, Screened to Your Case Criteria
Mass Tort Agency handles pre-qualified mass tort intake for plaintiff PI law firms — screening callers against your exact case criteria across 16+ active litigations. You pay per signed retainer, not per click or per lead. Response in under five minutes during business hours.
What is mass tort intake?
Mass tort intake is the process of screening potential plaintiffs against a law firm’s case criteria — verifying injury, exposure, medical documentation, and jurisdiction — before the firm signs a retainer. An outsourced mass tort intake partner handles inbound calls and forms, applies the firm’s screening logic, and hands off only qualified plaintiffs who are ready to sign.
How our mass tort intake process works
Five steps between an inbound claimant and a signed retainer, instrumented end-to-end so every dollar of spend ties back to a signed case.
Screening Criteria Intake
We start with your case criteria — exposure windows, injury markers, prescribing or use dates, state eligibility, and any tort-specific documentation requirements — so every screened caller maps to your acceptance model.
Multi-Channel Plaintiff Acquisition
Our acquisition engine runs across TV, digital, social, and community outreach, then routes inbound calls and forms to our screening team with your criteria loaded in the intake script.
Case-Criteria Pre-Qualification
Trained intake specialists screen every claimant against your criteria — identity verification, injury confirmation, exposure timeline, medical documentation, statute-of-limitations check, and jurisdiction match — before the lead is ever handed off.
Warm Handoff to Your Firm
Qualified claimants are delivered in real time via live transfer or verified form with TrustedForm or Jornaya TCPA consent tokens. Your intake team receives a retainer-ready conversation, not a raw lead.
Retainer-Signed Feedback Loop
You report signed retainers weekly. We reconcile against delivered leads to compute cost per signed retainer, tune screening criteria, and reallocate spend toward the channels producing signed cases.
What “pre-qualified” means for a mass tort lead
A pre-qualified mass tort lead has passed six screening checkpoints before your intake team ever picks up the call. A pre-qualified handoff should not require your team to disqualify — it should be a warm, retainer-ready conversation.
Identity Verification
First-party contact details verified before any qualification questions — no ghost callers reach your intake team.
Injury Confirmation
Claimant confirms the specific injury or condition tied to the tort, in their own words, before criteria matching.
Exposure or Use Timeline
Product exposure, prescription dates, or event windows are captured against the litigation's eligibility calendar.
Medical Documentation Availability
We confirm the claimant has, or can obtain, the diagnosis records the retaining firm will need to work the case up.
Statute-of-Limitations Check
State-by-state SOL windows are checked against injury date so ineligible callers are declined at intake, not after retainer.
Jurisdiction Match
State eligibility is verified against your firm's licensed jurisdictions before the lead is routed.
Retainer-first pricing — why we charge on signed retainers, not cost per lead
We charge on signed retainers, not on clicks or on screened callers. Cost-per-lead pricing incentivizes the intake provider to send volume, not fit. Retainer-first pricing aligns our margin with your case pipeline — we only earn when your firm actually onboards a plaintiff.
Contract terms are month-to-month with weekly performance reporting against cost per signed retainer. No annual minimums. No contractual lead-volume commitments. Continuation is justified by signed cases, not by contract clauses.
Active Litigations
Mass tort intake across the country's active MDLs — Camp Lejeune, Roundup, Ozempic, Talcum Powder, Depo-Provera, AFFF, PFAS, Hair Relaxer, and more.
Response Time
First contact in under five minutes during business hours. Speed-to-lead is the difference between a warm claimant and a lost retainer.
Retainer-First Pricing
Priced on cost per signed retainer, not cost per lead. Our margin only earns when your firm actually onboards the plaintiff.
Mass tort intake: pricing, qualification, and speed
Straight answers to the questions plaintiff firms ask before outsourcing mass tort intake.
- What is mass tort intake?
- Mass tort intake is the process of screening potential plaintiffs against a law firm's case criteria — verifying injury, exposure, medical documentation, and jurisdiction — before the firm signs a retainer. An outsourced mass tort intake partner handles inbound calls and forms, applies the firm's screening logic, and hands off only qualified plaintiffs who are ready to sign.
- What does 'pre-qualified' actually mean for a mass tort lead?
- A pre-qualified mass tort lead has passed six screening checkpoints: identity verification, injury confirmation, product-use or exposure timeline, medical documentation availability, statute-of-limitations check, and jurisdiction match. A pre-qualified lead should not require your intake team to disqualify — every handoff is a warm, retainer-ready conversation.
- How is the retainer-first pricing model different from cost per lead?
- We charge on signed retainers, not on clicks or on screened callers. Cost-per-lead pricing incentivizes the intake provider to send volume, not fit. Retainer-first pricing aligns our margin with your case pipeline — we only earn when your firm actually onboards a plaintiff. Contract terms are month-to-month with weekly performance reporting against cost per signed retainer.
- How fast do you respond to a new inbound claimant?
- First contact is under five minutes during business hours. Speed-to-lead is the single largest lever in intake conversion — the drop-off between a five-minute response and a thirty-minute response is measured in retainers lost.
- How is TCPA consent captured and preserved?
- Every lead carries a TrustedForm or Jornaya authentication token captured under the FCC's one-to-one consent standard, with the disclosure language, IP address, and timestamp preserved for audit. Your firm owns the consent record.
- Do you offer Spanish-language intake?
- Yes. Bilingual English and Spanish intake is available for every campaign, with screening criteria applied identically in both languages.
- How is mass tort intake different from a call center or staffing agency?
- A call center answers calls. A staffing agency places bodies. Mass tort intake is a case-acquisition function — screening criteria are tuned to a specific litigation, criteria drift is tracked as retainer rates change, and the whole operation is instrumented against signed retainers. We treat intake as part of the acquisition engine, not a switchboard.
- Who owns the lead data and call recordings?
- Your firm. Contact data, consent records, call recordings, and screening notes are the firm's property. We do not resell, syndicate, or share qualified claimant information with any other firm.
Compare providers in our top mass tort marketing firms guide, or see tort-by-tort pricing in cost per signed retainer 2026.
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